Complaints Handling Procedure
It is a fact of life that things sometimes go wrong. At Bayport Zambia we want to resolve any customer complaints and concerns as quickly and satisfactorily as possible. This link takes you to our complaints handling procedure, which explains in detail how you should raise an issue and gives the contact details of the people who will attend to it.
Should you ever be unhappy with the service you received from Bayport, please let us know immediately.